Latest news

Read about the latest news within the VetFamily community.

2022-08-02

VetFamily acquires Germany’s leading online ordering platform

As part of our constant quest to provide independent veterinary clinics with value and support, VetFamily, part of Vimian Group, has acquired Heiland GmbH (“heiland.com”). Heiland.com is a leading online ordering platform offering veterinary pharmaceuti...
2022-04-04

VetFamily acquires one of the leading providers of procurement and support services to veterinary clinics in the US

VetFamily, part of Vimian Group, has acquired VerticalVet. The acquisition marks the entrance into a new geography for VetFamily, and significantly strengthens its position as a leading veterinary services platform globally.  Founded in 2018, VerticalV...
2022-03-22

Why trust is a key ingredient in this Dutch clinic’s VetPlan success

IJsselmuiden Veterinary Clinic in the Netherlands have a quite relaxed approach to selling preventive health plans to their customers, and still they have a very high share of them on VetPlan. What is their recipe for success? We had a chat with clinic...
2022-03-17

Member clinics in Sweden take the opportunity to meet and share

VetFamily in Sweden recently organized their annual Members' Day, an event that has been on hold during the pandemic. It was clear that there had been a desire to meet to share experiences, or simply to just catch up and feel the comfort of belonging to...
2022-03-14

VetFamily Denmark launches HR program focusing on team and wellbeing

Between work-life balance struggles, treating animals, burnouts, and all the admin of running a clinic, it can be quite challenging to keep your team motivated. At the same time, studies show that managers and employees rank motivated teams as the top f...
2022-02-28

VetFamily celebrate 20 years, and continue to grow

This January, VetFamily celebrated its 20th birthday and can look back on a fantastic journey. It began with a collaboration among a few independent vet clinics in Denmark. Today, there are close to 200 member clinics in Denmark and over 3000 worldwide....
2022-02-07

Employee Spotlight: Valeria Ragagnin

In this series you meet different members of the VetFamily team. We are currently around 100 people with 16 different nationalities working in 9 countries, and we are always looking for new stars to join us. This time we interviewed Valeria Ragagnin, ou...
2022-01-19

What do pet owners think of your fees?

Many vet clinics struggle to calculate the real cost of their services. That is why a cost-based pricing strategy can be risky and result in a far too low or high price, and be disconnected from the pet-owners' perception of value. To support clinics in...
2021-12-09

New service to improve clinic wellbeing

Burnout is on the rise among the clinic workforce, and negatively affects personal and professional wellbeing, and the delivery of quality care to animals. Many feel that stress and burnout, including compassion fatigue, are the most important wellness...