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Many vet clinics struggle to calculate the real cost of their services. That is why a cost-based pricing strategy can be risky and result in a far too low or high price, and be disconnected from the pet-owners' perception of value. To support clinics in...

Burnout is on the rise among the clinic workforce, and negatively affects personal and professional wellbeing, and the delivery of quality care to animals. Many feel that stress and burnout, including compassion fatigue, are the most important wellness...

In this series you will meet different members of the VetFamily team. We are currently around 100 people with 16 different nationalities working in 9 countries, and we are always looking for new stars to join us. This time we interviewed our rock in Nor...

Vetfamily France recently organized a very well-received convention over two days bringing together member clinics with various stakeholders in the animal health world. This was the first VetFamily convention in France, and took place in l’Isle sur la S...

Ali Tajbakhsh, who joined VetFamily as Chief Operating Officer in September 2021, has been appointed new Chief Executive Officer of VetFamily. Ali assumes his position on January 1 and succeeds Mikael Sjögren who has decided to step down. With a custome...

Last year VetFamily launched in Spain with the aim to support and strengthen independent vet clinics all over the country. So what has happened since then? We got an update from the VetFamily Spain’s Country Manager Christian Battazza and one of the mem...

Welcome to this series where you will meet different members of the VetFamily team. We are currently around 100 people with 16 different nationalities working in 9 countries, and we are always looking for new stars to join us. This time we interviewed o...

Identifying, tracking, and analyzing selected clinic metrics towards set goals is a very powerful tool if used over time. It can provide insights into how the clinic performs (operationally and financially). The increased awareness generated by KPIs hel...

Do you as a clinic owner recognize yourself in that managing an independent veterinary clinic today means significantly more than only taking care of the clinical work? You are not alone. Today clinics typically face many non-care tasks each day, taking...